Privacy Policy

Privacy Policy

Effective Date: April 24, 2026

RYVA ("we," "us," or "our") operates ryvastrips.com (the "Site"). This Privacy Policy governs how we collect, use, disclose, and protect your personal information when you visit the Site or make a purchase. By using the Site, you agree to the practices described here. Please read it carefully.

1. Information We Collect

We may collect the following categories of information:

  • Identifiers: name, email address, phone number, billing address, and shipping address.
  • Payment information: card details processed by our third-party payment processor. We do not store full card numbers on our systems.
  • Order and transaction data: purchase history, items ordered, order status, and subscription details where applicable.
  • Technical and usage data: IP address, browser type, device type, operating system, and pages visited. Collected automatically via cookies and similar technologies.
  •  Communications: any messages or inquiries you send us directly.

2. How We Use Your Information

We use your information only to:

  • Process, fulfill, and ship your orders, including recurring subscription orders.
  • Send order confirmations, shipping notifications, subscription billing notices, and customer service responses
  • Send marketing emails if you have opted in. You may opt out at any time via the unsubscribe link in any marketing email.
  •  Improve our Site, prevent fraud, and maintain security.
  • Support advertising, retargeting, and analytics functions through third-party tools integrated into our Site.
  •  Comply with applicable legal obligations.

3. Sharing of Information

We do not sell your personal information for monetary compensation. We share it only with third-party service providers who assist us in operating the Site and running our business. These providers may include, but are not limited to: order fulfillment and logistics partners, payment processors, subscription management platforms, email marketing platforms, customer service tools, analytics providers, advertising networks, and retargeting platforms. The categories of providers integrated into our Site may change over time as we add or remove tools. All providers are contractually required to handle your data securely and only for specified purposes.

We may also disclose information to law enforcement or government authorities when required by applicable law or to protect our legal rights.

4. Cookies and Third-Party Tracking Technologies

Our Site uses cookies and third-party tracking and marketing technologies to enhance your experience, analyze Site usage, support advertising campaigns, enable retargeting, facilitate customer communication, and integrate e-commerce functionality. These technologies are provided by various third-party vendors and may collect information about your activity on our Site and, in some cases, your activity across other websites and platforms.

Categories of third-party tools we use or may use include: analytics tools, advertising pixels and tags, email marketing integrations, customer review platforms, subscription management tools, post-purchase flow tools, and other e-commerce plugins. The specific third-party services active on our Site may change as we update our technology stack.

You may disable cookies via your browser settings, though some Site features may not function properly as a result. To opt out of interest-based advertising by third-party networks, visit optout.aboutads.info or optout.networkadvertising.org. Note that opting out through these tools limits the use of your data for targeted advertising but does not remove all tracking from your browser.

If you are a California resident, please see Section 7 for your rights regarding the use of these technologies under the CCPA/CPRA.

5. Data Retention

We retain your information as long as necessary to fulfill the purposes described in this policy, comply with applicable legal obligations, resolve disputes, and enforce our agreements. Subscription account data is retained for the duration of your active subscription and for a reasonable period thereafter.

6. General Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. To submit a request, contact us at support@ryvastrips.com. We will respond within a timeframe consistent with applicable law.

7. California Consumer Privacy Rights (CCPA/CPRA)

This section applies to California residents and supplements the rest of this Privacy Policy. Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
  • Right to Correct: You may request that we correct inaccurate personal information we hold about you.
  • Right to Limit Use of Sensitive Personal Information: You may request that we limit our use of sensitive personal information to what is necessary to perform the services you requested.
  • Right to Opt Out of Sale or Sharing: We do not sell personal information for money. However, sharing data with third-party advertising and analytics tools integrated into our Site may constitute "sharing" for cross-context behavioral advertising under the CPRA. You have the right to opt out of this sharing. To opt out, contact us at support@ryvastrips.com or use the opt-out mechanisms provided by those platforms directly.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA/CPRA.

To submit a verifiable consumer request, contact us at support@ryvastrips.com. We will respond within 45 days. If we require additional time (up to a further 45 days), we will notify you in writing of the reason and extension. You may submit up to two verifiable requests within a 12-month period. We do not knowingly sell or share the personal information of consumers under 16 years of age.

8. EEA and UK Visitors

If you are visiting from the European Economic Area (EEA) or United Kingdom, your personal information may be transferred to and processed in the United States, where data protection laws may differ. By using our Site, you consent to this transfer. We process your data on the lawful bases of contract performance (to fulfill your order) and legitimate interests (to improve our Site and prevent fraud). You have the right to access, rectify, or erase your data, or to restrict or object to its processing, by contacting us at support@ryvastrips.com.

9. Children's Privacy

Our Site is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted data to us, contact us and we will delete it promptly.

10. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.

11. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this policy at any time. Changes will be posted with a revised effective date. Continued use of the Site after changes constitutes acceptance.

13. Contact Us

RYVA | support@ryvastrips.com | ryvastrips.com